Microsoft announced the general availability of its new unified contacts experience for Microsoft Teams and Outlook, streamlining contact management across its collaboration tools. The unified ...

Microsoft announced that security administrators will soon be able to block external users from sending messages, calls, or meeting invitations to members of their organization via Teams.

AudioCodes (AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that its Voca ...

For today’s successful unified communications and collaboration (UCC) systems, robust contact centre (CC) functionality is now table stakes, and to take the leading collaboration application to that ...

AudioCodes Voca CIC is selected by 16 CX industry experts to win the CX Award 2024 for Best Microsoft Teams Contact Center Solution Judges were impressed with Voca CIC's unwavering reliability to ...

Imagine this: it’s 2025, and your team is scattered across cities, time zones, or even continents. Deadlines are looming, emails are piling up, and the tools you’re using feel more like obstacles than ...

Microsoft Teams makes it easy to keep in contact with your workplace colleagues, and the built-in activity status is a straightforward way to see if your colleague or boss is available. However, if ...