Which insurance companies made consumers the least happy in 2024? American Bankers Insurance most angered homeowners last year, and Infinity Insurance, an affiliate of Kemper, earned the worst rating ...

In 2024 and 2025, DFR reported to the Legislature that its intent was to answer and close consumer complaints within 30 days.

TALLAHASSEE — In an extraordinary criticism of one state agency by another, Florida’s Office of Insurance Regulation told legislators that a department led by then-Chief Financial Officer Jimmy ...

Which? is making a super-complaint to the City regulator over its concerns about “serious failings” in the home and travel insurance markets. The consumer champion said it is focusing on these two ...

A sharp rise in ombudsman referrals highlights continuing challenges for travel insurers around claims decisions, ...

Changes to tort law upended the legal options for disputing insurers' assessment of storm damage costs. State insurance regulator issues warning to insurers regarding storm damage settlements. The ...

July 17 (Reuters) - Electric vehicle maker Tesla's (TSLA.O), opens new tab auto insurance unit has been hit with a consumer lawsuit in California accusing it of deliberately scheming to delay and ...

Which? is lodging a super-complaint with the City regulator, voicing concerns over "serious failings" in the home and travel insurance markets. The consumer watchdog is zeroing in on these two types ...