If you’re looking to bolster your IT skillset and give your career a potential boost, we’ve got a deal running in the HotHardware Shop that may be just what the doctor ordered. An ITIL Service ...

Today's highlighted deal comes from our Elearning section of Neowin deals, where you can save 98% off an Accredited ITIL Certification: Lifecycle Track. Seven internationally accredited courses and 49 ...

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

On May 30, the U.K.’s Office of Government Commerce replaced the current eight-book ITIL library – a set of rules for how to deliver IT services more efficiently by improving management processes ...