The popularity of instant messaging has grown exponentially in the past decade, but the communication platform’s immediacy presents users with endless opportunities to come off the wrong way. These ...

Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

Orgoo, a Los Angeles based start-up, is about to release a futuristic Web-based message tool that brings together all your IM, voice, text and email into one place. It is still in early testing mode, ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

First popularized by adolescents sharing gossip and homework tips, instant messaging is going mainstream: In the U.S. 13.4 million people are IM-ing (yes, it has become a verb) at work, each averaging ...

Instant messaging (IM) can help e-commerce sites capture potential sales, but cost, service and technological hurdles must be cleared before IM can have a major impact, according to analysts. Gartner ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

Industries thrive when there is just one standard to adopt. E-mail has become much more pervasive because of the SMTP protocol; the video industry grew quickly because VHS won out over beta; IBM ...

Mobile devices are everywhere, and most healthcare organizations are following the trend and adopting mobile devices at the point of care. In particular, clinicians at hospitals and healthcare ...

The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...