How CEOs bringing AI agents to work are preparing customers and employees

As companies increase their AI investments, chatbots and AI agents are often the first place the spending shows up.
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How agentic AI is driving AI-first business transformation for customers to achieve more

The role of agentic AI has grown rapidly over the past several months as organizational leaders seek ways to accelerate AI Transformation. We firmly believe that Agents + Copilot + Human Ambition can ...
AOL

Zurich Insurance's new CRM is like Spotify for insurance agents — and it could improve customer service

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...
Forbes

Personal Agents: The Next Evolution In Customer Relationships

The way we as individuals interact with companies (our "suppliers") is on the brink of a major change, driven by the rise of personal agents. These AI-powered "customer-side agents" are set to ...