No one is perfect. We all make mistakes, disappoint people we care about and fall short from time to time. We know that’s true and yet, it is tough to be criticized. It can make us feel like a failure ...

Great leaders know feedback isn’t just about what you say — it’s how you say it. The right approach keeps teams motivated and service sharp. When used strategically, the “compliment sandwich” builds ...

There's no doubt about it. Constructive criticism, while possibly useful, can hurt. Even though the intention might be to help us, certain critiques can send us crashing! Especially when a ...