This video is a nominee for the 2022 @streamys in the sports category. Got Questions? I’ve got answers: How do I respond to ...

Negative reviews are more visible than ever. They can shape how thousands of potential customers see your brand. Responding to that kind of feedback has traditionally been a manual, time-consuming ...

You likely know that embracing constructive feedback is important, but it may still feel nearly impossible. That’s because criticism puts us (all humans) on high alert, raising our defenses as we ...

As a clinician, I am asked all the time how to help folks deal more adaptively with their negative feelings. This is something I have written quite a bit about on Psychology Today, and I decided to ...

Sharing negative feedback with the boss can be nerve-wracking, but it's a critical step in keeping lines of communication ...

“No one answered the phone. Sure, it was after business hours, but that’s still no excuse! One star!” Ever received a review like this on your Google Business Profile – a review so unreasonable that ...

Glassdoor has become a great resource for people to learn about a company, as the career website allows employees to write anonymous reviews. Related: Is Employee Feedback Missing at Your Company?