The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Freshdesk vs. Spiceworks: Which Help Desk Software is Best? We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk ...

SAN MATEO, Calif., June 11, 2019 /PRNewswire/ -- Freshworks Inc., a global innovator in customer engagement software, announced today that its Freshdesk software has been designated as Customers' ...

Freshdesk (Visit SIte at Freshdesk) and Zendesk are two of the most comprehensive help desks out there, but not all help desks are created equal. Freshdesk already came out on top in a head-to-head ...

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Chennai-based startup Freshdesk is looking to provide a self-service portal and community platform to help small and midsize businesses (SMBs) better engage customers in a social media era. Founded in ...

Cloud-based customer engagement software Freshdesk today announced the creation of Freshworks, a new umbrella brand that will bring together the company’s growing suite of business software. The new ...

A fast-growing customer support software startup is rebranding as it positions itself to take on a larger share of business technology. A fast-growing customer support software startup is rebranding ...

Helpdesk software company Freshdesk, Inc. has changed its name to Freshworks, Inc. The rebranding is designed to emphasize the San Bruno, CA-based company's newer and lesser-known capabilities, which ...

The offering -- dubbed FreshMobile -- enables users worldwide to resolve tickets, manage email templates and respond to customer queries from an interface catered to tablets and smartphones. Unlike ...

Cloud­-based customer engagement software provider Freshdesk has launched Freshsales, a customer relationship management (CRM) solution and sales system designed for sales representatives working in ...

Help desk software company Freshdesk launched its new gamified help desk product, Freskdesk Arcade, on Monday. The platform enables agents to win points and earn badges for completing customer support ...