Freshdesk vs. Spiceworks: Which Help Desk Software is Best? We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk ...

Freshdesk has launched Freshdesk Arcade, a gamified help desk designed to turn the agent experience into a venue for friendly competition, leading to what the company claims will be faster ticket ...

Freshdesk is a fast-growing, Software-as-a-Service (SaaS)-style help desk solution we reviewed in August 2015. And, while it didn't make the Editors' Choice cut at the time, the platform has ...

Freshdesk is trying to make waves in cloud customer support. Launched in June of last year, the young company is on a mission to help businesses of all sizes manage customer service through both ...

The rise of social media should horrify any company with crappy customer service. Right now, with minimal effort, any disgruntled customer can use a service like Twitter to voice their complaints to ...

Freshdesk, which raised $7 million in Series C funding from Accel India and Tiger Global in November last year, is using some of that capital to enter the IT service management (ITSM) market currently ...

Online help desk tool Freshdesk announced today it has raised $5 million in funding from Tiger Global Management and existing investor Accel Partners. Started in 2010, the SaaS customer support tool ...

Pipemonk cuts down the need for multiple logins, multiple amounts of data entry, and allows instant access to dynamic data across products Freshdesk, a leading SaaS help desk company, has announced ...

California: Freshdesk, an online help desk software solution, rasied $5 million in financing in series B. The funding was led by Tiger Global Management and existing investor Accel Partners also ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Freshdesk is a fast-growing, Software-as-a-Service ...