As a fixed operations manager for three dealerships, Shawn Butler was a respected voice in the field — offering advice and tips from his own experience on how to take care of a dealership service ...
When Ted Ings got his start as a salesman at Fette Ford in Clifton, N.J., in 1981, there was no Internet. Today, he hosts one of the longest-running fixed ops podcasts. "We're in the automotive ...
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