Pay-for-delete promises to erase collection debt from your credit report, but the results of this strategy can vary.

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

Debt collection is changing fast. AI-powered systems are replacing traditional call centers, operating 24/7 to recover debts while maintaining customer satisfaction. For banks, fintechs, and ...

Southwest Recovery Services has released a guide on third-party B2B invoice recovery for mid-market businesses, drawing on 20 years of ...

Financial institutions use artificial intelligence (AI) and machine learning (ML) models to reshape debt recovery. Although you probably haven’t noticed any changes yet — these technologies are ...

If you've fallen behind on a $5,000 debt and a collection agency is hounding you for payments, you might be worried about what happens next. Owing a few thousand dollars to a debt collector can put ...

Banking is undergoing a huge transformation, and how debt collections operations engage customers is becoming a big issue, especially with things like BNPL schemes. Hundreds of billions of dollars ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

Trai's move to shift debt collection calls to the 1600 series aims to curb fraud, but lenders warn it could force greater ...

TRAI's 1600-number mandate to curb fraud may raise lenders' collection costs and push NBFCs and banks back towards ...