CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

While JetBlue may be The Wall Street Journal's lowest ranking airline, it's the top pick among customers, according to a new study.

Despite a decrease in customer confidence, airlines have seen an improvement in customer satisfaction, with JetBlue Airways ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. Dec 05, 2016, 11:51pm EST Dec 06, 2016, 01:37pm EST This ...

Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of 1 to 5 ...

TROY, Mich.: 13 June 2023 — Nearly one-third (31%) of U.S. auto insurance customers say they experienced a rate increase during the past year as the industry raises rates an average of 15.5% 1 and ...

Small companies use customer satisfaction ratios or scores to track the performance of their customer service departments. They often incorporate scores of competitors to better gauge their customer ...

With over 70,000 separate items – from resin and metal to electronics – sourced from every corner of the earth, Molex’s operations are a complex web requiring seamless supply chain management and ...

You’ve probably heard the saying, “The customer is always right.” While that isn’t always true, one thing is certain: Customers should always leave your business feeling happy and satisfied. When ...

If you're looking for a new car in 2019, you'll want to check out how satisfied customers are with their driving choices. Americans are increasingly satisfied with their cars, with the industry-wide ...

Bareilly airport ranked seventh nationwide, Ayodhya airport enters top-10 list for the first time in customer satisfaction ...