Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

Nov. 15, 2018 — Zoho today unveiled the next generation of Zoho CRM Plus, its all-in-one customer experience suite that empowers Sales, Marketing, Customer Support, and Operations to work as one. Now, ...

PLEASANTON, Calif. & BELMONT, Calif.--(BUSINESS WIRE)--Zoho and RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced the ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

Zoho has added a customer support management application to its Web-hosted collaboration, communication, business, and office productivity suite for small and medium-sized businesses. Zoho Support is ...