The startup, which has a long history of developing AI for live chat moderation, today announced its first Ensemble Listening ...

Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Apple is turning Siri into a chatbot, years of resisting conversational AI, as rivals push chat-style assistants deeper into their platforms.

Microsoft Copilot is transforming search advertising by turning everyday conversations into intent-rich signals advertisers can act on. ROAS increases 13-fold when users engage with Copilot before ...

The partnership may also help Apple build new AI-powered features across its ecosystem, including iPhones, iPads, Macs and ...