In traditional organisational structures, the chain of command has long been the dominant framework for leadership. This hierarchical approach emphasises authority, control, and a top-down ...

When team members sidestep established processes and the chain of command, it’s more than an inconvenience—it can erode trust, disrupt communication, and harm your credibility as a leader. When ...

I’ve heard of lots of experiments, matrix management being the best known. In the end, they all seem to break down because there always comes a time when someone has to make a decision. The question ...

A chain of command is a formal, structured communication technique used to resolve patient safety issues. Through this process, care team members can escalate a concern through leadership levels until ...

HCA Healthcare is changing reporting structures and hierarchies among its senior executives. Nashville, Tenn.-based HCA is adjusting the reporting paths for its CEO, CFO, COO, CIO and other executive ...