Talisma Corporation (www.talisma.com), the leading provider of Customer Interaction Management (CIM) solutions, today announced the release of Talisma CIM 8.0, the latest version of the innovative ...
CIM 8.0 Enhancements Unified Communication Channels Talisma Chat includes an enhanced Web Collaboration component that scales to support a significant number of agents co-browsing with Web site ...
PHILADELPHIA -- Rosenbluth Customer Interaction Management (CIM), a division of Rosenbluth International, is providing customer service management for Site59. Site59 is a travel Web site that provides ...
BONITA SPRINGS, FL--(Marketwire - Feb 11, 2013) - @ Customer Response Summit 5 --SoCoCare ™, a leading provider of cloud-based customer service software, today announced the launch of Social CIM™ ...
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