Two experts discuss what you need to know about the technology’s limitations and how to avoid unforeseen consequences.

With more companies embracing diversity, equity and inclusion (DEI) efforts, it’s no surprise that unconscious bias has come to the forefront. Inherent in corporate cultures, unconscious bias (also ...

Artificial intelligence is increasingly used as a tool in many health care settings, from writing physicians' notes to making ...

Learn about self-enhancement, a bias by which individuals overvalue their own successes. Discover its implications, examples, ...

Bias is often thought of in the context of HR and staffing, but unconscious biases in customer service interactions can negatively affect your brand and thwart longer-term customer relationships.

Affinity Bias: We all have a natural tendency to gravitate toward people similar to us in terms of race, ethnicity, gender, age and lifestyle. This unconscious bias can lead us to hire people who look ...

Emergent biases can still emerge even when we have trained the machine-learning algorithms with a cleansed data set with no known biases. The AI bias problem is often treated as a data problem, ...