What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

Jesse Lennox has been a games journalist for nearly a decade. He has written for various outlets doing reviews, news, previews, op-eds, guides, and more. He's engrossed himself in the gaming landscape ...

Asus has introduced a new customer support initiative called "Drop Zone", allowing users to drop off their laptops for repair at Asus Exclusive Stores without having to visit dedicated service centres ...

Asus has launched a new Drop Zone initiative at select ASUS Exclusive Stores, allowing customers to drop off their laptops for repair without visiting a standalone service center. This aims to enhance ...

Asus has launched Drop Zone services at its exclusive retail stores, starting in Delhi, Kolkata, Nagpur, Mumbai, and Coimbatore, to simplify laptop repairs. This initiative allows customers to drop ...