Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, ...

Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...

Apple this month refreshed the security support document that provides iPhone, iPad, and Mac users with tips on how to recognize and avoid social engineering schemes like phishing messages and fake ...

Receiving security alerts can send you into a panic — and that’s what cybercriminals are relying on. In the latest wave of scams targeting Apple customers, iPhone users receive a text instructing them ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...