Despite falling auto insurance rates, customer satisfaction with claims handling remains surprisingly flat.

Insurance is a protection you pay for, but hope you never need. It is there in case of a car crash to address repairs, medical costs, and property damage. But when you need financial support, will ...

Needing to file an auto insurance claim is never fun, and claim denial is salt in the wound. A recent study by Anidjar & Levin has revealed the three U.S. states with the highest volume of insurance ...

TROY, Mich.: 28 Oct. 2025 — Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of sky-high insurance ...

If you caused a car crash, your auto insurance company might increase your rates significantly Written By Written by Insurance Writer, Buy Side John is a staff writer at Buy Side. He specializes in ...

Dealing with an insurance company after a car accident can be a real pain. Having to talk to an investigator (after you've already spoken with the police), wait months for a determination, and ...

Learn the top reasons for denial, state-specific challenges, and actionable tips to strengthen your claim. Needing to file an auto insurance claim is never fun, and claim denial is salt in the wound.