Enterprise AI adoption has entered a more pragmatic phase. For technology leaders, the challenge is no longer convincing the organisation that AI has potential. It is ensuring that systems influencing ...

Microsoft is betting big on agentic AI to simplify and automate cloud operations by introducing an agentic mode to Azure Copilot that could surface insights and provide recommendations, but not take ...

Imagine students entering an academic building for a late-night study session. AI-powered sensors illuminate their path, ensuring safe passage and a welcoming environment. As they depart with midnight ...

CX team empowerment. Customer experience leaders gain tools to ensure consistent service and prevent failures. NiCE announced the launch of AI Ops Center on Oct. 16, designed as the operational ...

Developed in Agentic AI Studio, Command Agents fuse AI Ops intelligence with human-in-the-loop assurance. iOPEX Technologies announced the launch of Command Agents, a breakthrough in agentic AI ...

New AI command center delivers real-time control, visibility, and assurance to keep enterprise AI Agents always-on and trusted HOBOKEN, N.J.--(BUSINESS WIRE)-- NiCE (Nasdaq: NICE) today announced the ...

Virtually all companies regard networks as critical to business success, but as they become more distributed and complex than ever, operations teams are needing tools that speed resolution, boost ...

Biswajit Das is a Partner in EY Canada's Tech Practice focused on CIO and COO advisory services for financial institutions. For decades, banks have pursued the goal of making their front-to-back-end ...