Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Shallow backlogs, missed commitments, low morale, and defects may indicate your agile process needs more than a few minor tweaks. Do you call your agile development process “fragile,” “hybrid ...

If I were to ask you, as business leaders, what keeps you up at night, chances are high that managing change would be at the top of your list. According to a study published in Harvard Business Review ...

Agile is all the rage but if your organization isn't ready culturally it may be doomed to fail. Here are ways to encourage the right kind of culture. More than 70% of organizations have implemented ...

Agile transformations promise faster, more customer-centric organizations, but they typically begin in IT or product teams—far from the brand, messaging, and experiences that shape customer perception ...