This all started so simply. ASOS customer Nick just wanted to know the status of his return. Due to the company’s automated customer service bots however, Nick is more confused now than when he ...
Asos shoppers have been left wondering if the retailer's page is managed by an army of bots posing as customer service assistants following a series of bizarre, nonsensical interactions. While the ...
An ASOS customer says her account is permanently banned, and she doesn’t know why. Other customers say the same thing has happened to them. In a TikTok that by Wednesday had more than 800,000 views, a ...
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